Do you know if your staff are using your accounts system properly

You have an accounts system that you paid good money for, but how are your staff using it. You bought the system and one of the benefits was to have things get done faster and more efficiently. But are things getting done faster and more efficiently or was paper and pen a better option?

Lets look at some examples

Your products have simple descriptions
"Widget - Colour: Blue, Size 8 x 10, for use on wood only"
"Widget - Colour: Red, Size 8 x 10, for use on wood only"
or is this is what is typed by someone else
"Red Widget for wood 8 x 10"

Each time the full text is types out letter by letter, but why not set up a product code for a 8 x 10 Widget with the following description
CODE: WID08X10W
DESC: Widget - Colour: [type colour here] Size 8 x 10, for use on wood only

The users would then only have to type in the colour instead of all the text and you now have no spelling issues and a standard description for you product.

If you need even more description, then why not use the second line of description. Did you know you had a second line of description!

There are variations on this idea. You could have a blue widget code instead and type in the size each time.

The important lesson to learn is that you need to look at how your staff are doing things. Listen when they say "pen and paper was quicker", they may be correct and your software investment should be reviewed to see where you can get the those real cost benefits that you were promised.